Privacy Policy
Last updated: July 1, 2026
Peakline Communications operates this website and provides commercial connectivity services to business and wholesale customers in the United States, and does not provide residential service.
1. Information We Collect
We collect information provided through our website forms, including name, company, job title, email address, phone number, and service location. If provided, we also collect order or circuit identifiers and the specific content of your messages. Additionally, we automatically collect technical data necessary to operate and secure the site, such as IP addresses, browser types, pages viewed, and information from cookies and analytics services.
2. How We Use Information
Information is used to respond to inquiries, evaluate the viability of requested service locations, and deliver and support our telecommunications services. We also use this data to process billing, communicate regarding active orders, maintain the security of our website and network infrastructure, and comply with all applicable legal and regulatory obligations.
3. Sharing of Information
We share information with third-party vendors that host our website, process digital forms, provide analytics, or assist in the technical delivery of service. We may also share data with professional advisors. We will disclose information if required by law or if we determine in good faith that such disclosure is necessary to protect our network, our operations, or other customers.
4. Network Traffic and Content
Peakline Communications provides network services that carry customer traffic. Please note that this privacy policy addresses information collected through the website and for account management purposes; it does not address customer content carried over our network, as we do not maintain a practice of reading or monitoring the content of customer traffic.
5. Retention
We retain personal and business information for as long as is necessary to fulfill the operational purposes described in this policy, or for the duration required to meet our legal, tax, and regulatory record-keeping requirements.
6. Cookies and Analytics
We use cookies and industry-standard analytics tools to understand how our site is used, to ensure security, and to improve overall performance. Users may control or disable cookies through their specific browser settings, though doing so may impact some site functionalities.
7. Privacy Requests
Any questions regarding this policy or specific requests concerning your information should be submitted formally through our website contact form. We do not accept privacy requests via unprotected email or phone.
8. Business Users
This website and our services are intended exclusively for business and wholesale users. We do not offer services to individual consumers for residential or personal use.
9. Changes to This Policy
Peakline Communications may update this Privacy Policy from time to time to reflect changes in our legal obligations or operational practices. The 'Last updated' date at the top of this document will be revised whenever a change is implemented.